Kasai Teppanyaki Show Reservations
Unique Dining Experiences
At Kasai Teppanyaki & Sushi we strongly encourage making reservations for your dining experience, however a reservation is not a guaranteed seating time. Reserving, equates to a seating guarantee at an estimated time based on our normal reservation flow and gives your special event a preference over walk-in customers.
Teppanyaki table side cooking is as unique in the manner of customer flow as it is in the preparation of the meal and it is an interective night with several performances. The balance of customer promptness, chef availability, and table availability make it difficult to be exact in the reservation times. Our goal is to meet all reservation times and make your dinner a great experience, but at times circumstances beyond our control make this difficult. If a wait is anticipated, Kasai will advise you as soon as possible and give you an estimate of the length of the wait.
To be seated, the entire party must be present. If someone is willing to order for the missing member(s), placements will be saved and the party will be seated.
Party sizes of over 8 or 10 guests will not maintain proper restaurant flow , if the lounge is available, we accommodates larger parties there before the chef ends.
If the entire party is not present and ready to be seated within 15 minutes of the reservation time the order of seating guarantee will lapse. The party will be seated as quickly as possible without delaying guests with reservations who have arrived on time.
Kasai is based on availability and staffing. Please call the restaurant with large party inquiries.
For the most memorable experience,
#1 Please reveiew our reservation information above.
#2 Call Us (250) 899 9900
#3) ***Important Note: Please Read Below***
Our restaurant is unique, often very busy and with limited seating. As such we have specific reservation policies which are intended to create the best possible experience for all of our guests.
– We allow a maximum of 2 hours for our guests in the early seatings. If you would prefer a more leisurely dining experience, we recommend reserving your table from 9:00PM onward
– Only complete parties can be seated and we will gladly hold your table for 10 minutes past your reservation time as a courtesy
– We strive to cultivate community here, as such all seating is communal with smaller parties grouped together around large tables, adopting the current restaurant distancing guidelines with a minimum of 6 feet (2m) between parties.
– All reservations require a valid credit card to be confirmed. Please contact the restaurant after 5:00pm PST to provide your card details. In the event you need to cancel or make changes to your booking, please notify the restaurant 24 hrs prior to your booking. In the event of a no-show, a fee of $25 per person may be charged to the credit card on file if we are unable to rebook the table.